Neller Davies catering consultancy supports organisations to deliver fit for purpose, commercially astute yet innovative and inspiring catering solutions in the built environment.
Whether a client wishes to review its catering policy, redesign an outlet, outsource or insource a catering service or simply re-tender a catering contract to ensure value for money, our catering consultants can work alongside key stakeholders to realise their vision. We work closely with our clients to deliver their business objectives from turning cost laden outlets in to profit generating retail facilities, concept and design work through to operational management – we can support you.
Neller Davies deliver catering consultancy across all sectors from commercial workplace dining and hospitality, catering retail outlets in visitor attractions to refectories in universities and patient & retail catering within the healthcare sector.
Our services include:
Policy
Strategy
Procedures
Market research
Benchmarking
Design
Change management
Sustainability and fairtrade
Wellness & Wellbeing
Outsourcing
Insourcing
Tender programme management
Procurement
Turnaround management
Contract improvement programmes
Contract facilitation and negotiation
Catering audits
Improvement programmes
Customer satisfaction surveys
Customer service measurement
Mystery shopper audits
Performance measurement and monitoring
Contract compliance
Statutory compliance
Food safety audits
Environmental hygiene audits
KPIs & SLAs
Training, mentoring and coaching